Garmin investigates disappearing workouts issue thats hitting Cirqa owners and confirms a workaround to stop it happening to you

Date:
Fri, 18 Sep 2026 11:18:00 +0000

Description:
A bug means the Garmin Connect app is not properly logging Cirqa workouts,
but theres a temporary fix.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter Garmin Cirqa users workouts are disappearing when theyre finished Garmin is apparently investigating the
issue For now, theres a temporary workaround that can help We loved Garmin s screenless Cirqa tracker when we reviewed it earlier this year, but that doesnt mean its a perfect device. And thats exactly what some Garmin users have discovered recently, with the device seemingly deleting many peoples workouts as soon as theyre finished.

The issue has surfaced in reports posted on Garmins support forum . There, users have complained that workouts are not logged when they are ended in a certain way, despite the Garmin Connect app showing the exercise in progress and the Cirqa wearable vibrating to indicate it has received the instruction to end the session. Specifically, users noted that the problem arose if they began a workout using the dedicated button on their Cirqa, then ended it in the Connect app. When that happened, the session seemingly went missing. As one forum member put it, If you start an activity with the button, you have
to end it with the button. Latest Videos From TechRadar Watch full video
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Garmin appears to be aware of the bug, with a company representative posting
a potential solution on the forum. There, the rep said that if an activity is started from the CIRQA, Garmin Connect may first display an Activity in Progress message with Resume and End options. Selecting Resume opens the activity recording screen, where the activity can then be stopped and saved. Once the activity is saved and a sync has completed, it should appear in Garmin Connect. Confusion and frustration (Image credit: Garmin) Whats confusing about this bug and what has clearly rankled many members in the Garmin forum is how a logical action is having the opposite effect to the
one that is expected. You would think that ending a workout in the Garmin Connect app should automatically log the workouts details, regardless of whether the exercise was started in the app or on the Cirqa itself. Instead, the workout is apparently deleted. You may like The Garmin Cirqa and Garmin's TrainingPeaks acquisition could have a connection Garmin Cirqa review: 2026's top-tier screenless smart band Is Garmin Cirqa good? I tested it against the best heart rate strap

The good news is that Garmin appears to be aware of the issue, as the company rep followed up with another message acknowledging that Several users in this thread have reported losing activity data after selecting End from the
initial prompt.

They then explained that Weve shared the feedback mentioned in this thread internally for further review, and are reaching out to some users to gather additional information. Despite that, theres not yet any solid date for when
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The news comes at the same time as another report of glitchy Garmin behavior (via the5krunner ). People using the Garmin Fenix 9 smartwatch with Mac computers have noticed that the Garmin Express app which updates the watchs software and installs offline maps is not compatible with the latest macOS
27 release. Thats because its not compatible with Apple silicon chips and requires Apples Rosetta 2 translation layer, which has been removed from
macOS 27.

While most Fenix 9 functions can be managed in the Garmin Connect app, the Express app issue will still be irritating in some scenarios. In this instance, Garmin has said it is working on a fix.

If youve noticed disappearing workouts with the Cirqa wearable, though, there could be a longer wait, as Garmin has not announced when a patch might land. For now, youll have to remember to start and end workouts on the Cirqa itself or use the workaround provided by the Garmin forum rep. Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds. Todays best Garmin deals Garmin Venu 4 366.09 View See all prices Garmin Vivoactive 6 212.87 177.65 View See all prices Garmin Fenix 9 Pro 949 View See all prices voucher gift Garmin Instinct 3 299 View See all prices Garmin Forerunner 70 GPS Watch 176.50 View See all prices We check over 250 million products every day for the best prices



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Link to news story: https://www.techradar.com/health-fitness/fitness-trackers/garmin-investigates- disappearing-workouts-issue-thats-hitting-cirqa-owners-and-confirms-a-workarou nd-to-stop-it-happening-to-you


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