We see it as the biggest opportunity: OpenAI enterprise boss on why business users can benefit the most from increasing AI adoption at work

Date:
Sat, 16 May 2026 23:25:00 +0000

Description:
With enterprise AI adoption on the rise, OpenAI is keen to step in and help your workers and business grow.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter When it comes to impact and brand recognition in the AI space right now, you'd be hard-pressed to find many bigger names than OpenAI.

However as it nears the landmark of a billion weekly active users, the
ChatGPT maker isn't just gunning for our home and personal lives, but wants
to rule the enterprise space too. To find out more, I spoke to Ashley Kramer, OpenAIs Enterprise VP, to run through both its latest releases, and also its plans for the future. Latest Videos From You may like OpenAI reveals the next phase of AI OpenAI celebrates 10 years of existence but how has it lived up to its promise of AGI which 'benefits all of humanity'? OpenAI snaps up
Tomoro to launch the OpenAI Deployment Company "A lot of uplift" Kramer was speaking to me following the companys Frontier event, which saw 200
enterprise customers from across the UK and European region share their experience of working with OpenAI.

We're seeing lots of momentum in Europe, she notes, specifically, we're starting to see this trend where AI has definitely moved beyond being used
for productivity, and more as the operating layer for enterprises, driving real enterprise-wide transformation, and that's because we're starting to see organizations really embed intelligence as part of everything.

OpenAI has been on something of a roll when it comes to its enterprise offerings, unveiling a host of new launches and initiatives in recent weeks.

The company has seen huge initial success with its Codex coding tool , which Kramer says rose from three to four million weekly users in the space of just 15 days. Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

I'm seeing a lot of uplift, whether it's technical or non-technical people leveraging Codex, she says, highlighting how the tool isnt just for
developers or technicians, but can be useful for employees across a business.

In fact, she notes 40% of Codex usage now comes from non-technical workers across areas such as HR, finance, sales and marketing, who are using the platform for agentic delegation, removing workflows and the mundane admin work.

It's allowing them to uplevel in their job, Kramer says, and focus on human relationships, strategic problem solving and creativity...it's a highly-embraced technology because of these reasons. What to read next The pilot phase is over. Heres whats next for enterprise AI automation OpenAI
exec says AI 'doomers' are holding back incredible economic opportunities 'We are growing revenue four times faster than the companies who defined the Internet and mobile eras': OpenAI says it's making $2 billion a month mostly from enterprise users (Image credit: OpenAI) And as for technical workers, they can benefit from the value Codex brings in helping with bottlenecks around testing and getting code into production, meaning such workers are becoming more like agent orchestrators, and getting software into production faster.

We've moved beyond the vibe coding phase and using AI technology as just care programming, Kramer says.

This also includes the launch of the OpenAI Deployment Company , which will allow it to widen its forward deployment initiatives, embedding staff within new customers to help them get to grips with OpenAI technology faster.

It's really important that we have the support for our customers across their entire journey, Kramer notes, highlighting how it has seen great success with deployments with the likes of Nvidia already.

At a wider level, Kramer agrees the increasing usage of AI technology in the workplace is at what OpenAIs CRO Denise Dresser recently called a tipping point , governing more processes and workflows than ever before.

"That is what we're seeing, and that will start to become part of people's everyday lives, and work lives," Kramer says, noting how ChatGPT now has 900 million weekly active consumer users, a number which is surely set to grow in coming months, so people clearly using it in their daily lives, and we've
seen that beautifully transition into how they help make themselves better
and more elevated in their professional lives. An OpenAI future Summing up, I ask Kramer if she feels any pressure from heading up such big initiatives across one of the worlds most-scrutinized companies, and what success looks like to her.

My barometer for success is always customers - are they successful, are they driving change?, she says, for me, it is making sure we see these organizations continue to move from pilot to production, solving major
company and world issues together.

We see it as the biggest opportunity - our mission is AGI to benefit all of humanity - we're all here for that reason, and working with enterprises is a big part of that.

We all deeply understand the responsibility that we have to meet the mission that Sam (Altman) set many years ago.



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Link to news story: https://www.techradar.com/pro/we-see-it-as-the-biggest-opportunity-openai-ente rprise-boss-on-why-business-users-can-benefit-the-most-from-increasing-ai-adop tion-at-work


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