FedEx is rolling out AI training to get 400,000 workers promotion-ready

Date:
Mon, 23 Mar 2026 16:00:00 +0000

Description:
FedEx is really thinking about how it implements AI leaders take the time to select tools, and workers offered AI training.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Tech Radar Pro Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Contact me with news
and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over. You are now subscribed Your newsletter sign-up was successful An account already exists for this email address, please log in. Subscribe to our newsletter 400,000+ FedEx workers have been given access to AI training Leaders took time out to carefully consider AI tools FedEx has still had to cut some staff FedEx has launched a company-wide AI literacy program, which could help more than 400,000 workers globally, as the company gears up for major workforce shifts.

The scheme launched in December 2025 in partnership with Accenture, and comprises personalized and role-based training to help workers prepare for evolving responsibilities as AI takes force. Despite a clear intention to upskill existing workers to embrace AI, the company has also been forced to close facilities and lay off thousands amid broader cost-cutting efforts. Article continues below You may like Accenture tells workers getting a promotion will require regular adoption of AI IBM says it will actually start hiring entry-level human workers, rather than relying entirely on AI Workers are enduring more tech upheaval than ever - but it seems to be paying off FedEx is giving workers tools to upskill amid AI rollout The training efforts aren't unfounded, because the global shipping giant has already been using AI across operations for streamlining and boosting efficiency.

"The more we invest in our talent being on the leading aspect of that
learning journey, the better off they will be, the better off we will be, and the better off the broader industry is going to be," Chief Data and Information Officer Vishal Talwar explained (via CNBC ).

Talwar added that the online learning platform would be a "living curriculum that will continue to refresh itself every month, every quarter," keeping workers up to date with current trends and emerging technologies.

Talwar, a former Accenture workers as well as IBM and Dell , explained that FedEx's entire C-suite took two days off to meet with tech vendors in Silicon Valley to source the best solutions, indicating a well-thought-out strategy. Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

FedEx's efforts align with recent reports indicating that, while replacing entry-level workers with AI might improve efficiency in the short term, it eliminates future workforces from being developed, therefore it could be detrimental to the long term.

We already know that jobs are more likely to evolve than they are to be replaced, with humans having more of an oversight over autonomous AI agents. Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds. Make sure to click the
Follow button!

And of course you can also follow TechRadar on TikTok for news, reviews, unboxings in video form, and get regular updates from us on WhatsApp too.



======================================================================
Link to news story: https://www.techradar.com/pro/fedex-is-rolling-out-ai-training-to-get-400-000- workers-promotion-ready


--- Mystic BBS v1.12 A49 (Linux/64)
* Origin: tqwNet Technology News (1337:1/100)